Privacy Policy

Effective Date: 01/01/2025

At Mether Paints, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our business, website, or services.

  1. Information We Collect
    We may collect the following personal and non-personal information:
    • Personal Information: Name, phone number, email address, delivery address, billing information, or company details when you contact us, place an order, or request a service.
    • Device/Usage Data: IP address, browser type, operating system, referral source, and interaction with our website.
    • Transactional Data: Purchase history, order preferences, and payment methods.
  2. How We Use Your Information
    We use the collected information to:
    • Process orders and deliver products/services.
    • Communicate with you regarding your inquiries, orders, or appointments.
    • Customize and improve our products and website experience.
    • Send service updates, offers, or promotions (only if you opt-in).
    • Comply with legal obligations or resolve disputes.
  3. Sharing of Information
    We do not sell or rent your personal information to third parties.
    We may share information with:
    • Service providers who help us operate (e.g., delivery partners, payment processors).
    • Legal authorities when required to comply with law, regulation, or legal proceedings.
    All partners are required to handle your data with the same level of confidentiality.
  4. Data Protection and Security
    We implement reasonable technical and organizational measures to safeguard your personal information, including:
    • Secure servers and encrypted storage.
    • Limited internal access based on responsibility.
    • Regular system updates and data backups.
    Despite our efforts, no method of transmission over the internet is 100% secure.
  5. Your Rights
    You have the right to:
    • Access and request a copy of your personal data.
    • Correct any inaccurate or outdated data.
    • Request deletion of your data where applicable.
    • Withdraw consent from marketing communications.
    To exercise these rights, contact us using the details provided below.
  6. Cookies and Tracking
    Our website may use cookies to:
    • Improve site functionality and user experience.
    • Analyze traffic and site usage patterns.
    • Store your preferences for future visits.
    You can adjust your browser settings to refuse cookies if preferred.
  7. Third-Party Links
    Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
  8. Updates to This Policy
    We may revise this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date. Continued use of our services means you accept those changes.
Contact Us

If you have questions, concerns, or data-related requests, please contact:
Mether Paints
+254 702 518627
metherpaintslimited@gmail.com
Joska, Nairobi Kenya, Kasarani Constituency